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Timesheet Troubleshooting Guide

This page will guide you troubleshooting Timesheets. The forms page typically works well when Internet Explorer is set as your default (PC-based) and Safari as your default (Mac-based). If you still are experiencing issues after going through the guide below, please Email:fmsupport@csulb.edu.

Minimum Requirements:

  • Browser:   Internet Explorer 9, 10 or 11, Google Chrome, Mozilla Firefox, Safari
  • Acrobat:   Version 9,10,11 or DC
PC-based Systems
Default Browser Browser Version Acrobat Version Special Instructions Instructions (Guide) Still can't print?
Internet Explorer 9 or 10 9, 10 or 11 Set Internet Explorer as default Guide Additional Instructions
Internet Explorer 11 9, 10 or 11 1.Set Internet Explorer as default
2.Associate .fdf to IE
Guide Additional Instructions
Internet Explorer 9, 10 or 11 DC Disable "Enable Protected Mode at Startup" Guide Email:FMSupport
Google Chrome Any Any Associate .fdf to IE Guide Email:FMSupport
Mozilla Firefox Any Any Associate .fdf to IE Guide Email:FMSupport
Safari Any Any Associate .fdf to IE Guide Email:FMSupport

 

MAC-based Systems
Default Browser Browser Version Acrobat Version Special Instructions Instructions (Guide) Still can't print?
Safari 6, 7 or 8 10, 11 or DC 1.Set Safari as default
2.Enable Java Plugin
3.Safari Preferences
Guide Email:FMSupport
Google Chrome Any Any 1.Set Safari as default
2.Enable Java Plugin
3.Safari Preferences
Guide Email:FMSupport
Mozilla Firefox Any Any 1.Set Safari as default
2.Enable Java Plugin
3.Safari Preferences
Guide Email:FMSupport